In the News
THE WALL STREET JOURNAL
Search Firms Seek a Recovery
By Kemba Dunham and Joann S. Lublin
July 2, 2002

The beleaguered executive-search industry isn't bouncing back as fast as expected -- despite a recent spate of departures of chief executive officers.

About 47% of 195 recruiters surveyed last month said their business has declined 20% or more during the first half of 2002, compared with the same period last year. The poll was conducted by ExecuNet, a Norwalk, Conn. career-management firm.

The economic recovery "has been slower than anticipated, so companies are trying to do more with less and are postponing key hiring," says Wayne Cooper, president of Kennedy Information Inc., recruiting-industry consultants in Peterborough, N.H. At the same time, he continues, many potential candidates "are staying where they are because there aren't a lot of options" elsewhere.

The string of corporate scandals also has slowed the search industry's rebound. Companies that have avoided such messes "are being more cautious" about recruiting outside executives, says Christopher Hunt, president of Hunt-Scanlon Advisors, search-industry consultants in Stamford, Conn.

Some executive-recruitment leaders blame the industry's sluggish recovery on an overexpansion during the late 1990s, when firms aggressively hired well-paid recruiters and opened additional offices. "You saw a bigger downward adjustment" during this recession because the dot-com sector collapsed, says Paul C. Reilly, chairman and chief executive of Korn/Ferry International, a big search firm based in Los Angeles.

Between February 2001 and February this year, Korn/Ferry reduced its world-wide work force by 900 people, or 30%. The worst may now be over, Mr. Reilly believes. "The business has flattened out. It hasn't been heading down [lately]," he says.

The Korn/Ferry chief expects a huge rebound in search activity once the economy revives. "The question is, When will the economy start turning?" Mr. Reilly says, "When people feel good and are willing to make investments again. And that includes [investments in] people."

Since June 2001, Heidrick & Struggles International Inc. has shed the same proportion of its global work force as Korn/Ferry. The Chicago concern has 65 offices world-wide, down from nearly 80 six months ago.

"There are bright spots" in North America but no evidence of a broad upswing, and Europe has yet to improve, says Eric Sodorff, a Heidrick & Struggles spokesman. "Are there going to be more cost cuts?" he asks. "It all depends on how the economy does."

In one sign of the search industry's malaise, TMP Worldwide Inc. is scaling back its once-ambitious plans. The New York company ran an advertisement a few years ago that bragged about its 61 top-notch executive recruiters, which it largely nabbed through a string of takeovers. Only 38 still work there, says Carolyn Lomot, a spokeswoman for TMP, which also owns Monster.com, the popular job-search Web site.

"We are going to be more of a global boutique with fewer people" than before, says Michael Kelly, North American president of TMP's executive-search division. Mr. Kelly confirms the division recently closed its Austin, Texas, office, but says the firm "will have capability world-wide to service all of our clients." He notes he will hire 10 recruiters for North America this year. "Wešre going after [people] a partner at a time rather than through acquisitions," he says.

On the other hand, Spencer Stuart is experiencing an uptick in business volume, reports David Daniels, CEO of the closely held search firm.


Some smaller players also are seeing a turnaround. Patricia Cook, owner of a search boutique in Bronxville, N.Y., says her firm's revenue rose 50% during this year's first half from the year-earlier period's depressed level.

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